Logistics Coordinator
We are seeking a dedicated Logistics Coordinator to join our team at CargoSmart. The ideal candidate will be the first point of contact for our clients, addressing inquiries, resolving issues, and ensuring a seamless customer experience. If you have excellent communication skills, a passion for helping others, and the ability to work in a fast-paced environment, we would love to hear from you!
LOCATION
Remote
EMPLOYMENT TYPE
Permanent
What You’ll Do
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Serve as the first point of contact for clients, addressing inquiries and resolving issues.
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Provide exceptional customer service to ensure a seamless client experience.
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Communicate effectively with clients regarding shipment statuses and logistics solutions.
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Manage and update customer accounts, ensuring accurate information and timely follow-ups.
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Collaborate with internal teams to resolve issues and enhance service delivery.
Who You are
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Excellent communicator with strong interpersonal skills.
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Passionate about delivering outstanding customer service.
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Problem-solver who thrives in fast-paced environments.
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Organized and detail-oriented with the ability to multitask effectively.
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Positive and professional attitude with a team-oriented mindset.